Restaurant Manager (Casual)

Great Yarmouth Racecourse are looking for an experienced Restaurant Manager to join their race day management team.

If you have previous experience of working in fast hospitality environments then this is the perfect role for you.

Skills and Qualities

• Proven track record in a previous relevant position.
• An experienced leader with an eye for detail.
• The ability to build a relationship with a new team event by event.
• Be smart, polite, professional and well presented at all times.
• Excellent verbal communication, interpersonal and customer care skills.
• Flexibility, adaptability and a passion for quality standards and service.
• The ability to handle difficult or conflict situations.
• The ability to lead and direct others.
• The ability to adopt the values of the Arena Racing Company.
• The ability to work with a smile on your face whatever the weather.
• To work with honesty and integrity.
• Experience in operating tills and PDQ machines

The ideal candidate

• Management experience in a high-end food and drinks business or restaurant environment
• Be knowledgeable in licensing, food hygiene and health & safety theory and implementation
• Personal Licence Holder (desirable)
• Customer focused at all times
• Good planning and organisational skills
• Ability to maximise sales opportunities and recommend improvements
• Ability to drive operational standards, championing attention to detail and exceed customer expectations
• Proficient in IT
• Positive and approachable manner
• Team player qualities
• Good oral communication
• High level of attention to detail

This is a casual position centred around the delivery of award-winning service to our guests on a race day, however there are additional dates available for the right candidate.

At ARC, we believe that a diverse, equitable and inclusive workplace makes us a more relevant, more competitive, and more resilient company. We welcome people from all backgrounds, ethnicities, cultures, and experiences.  We are an equal opportunities employer and do not discriminate on the grounds of gender, sexual orientation, marital or civil partner status, pregnancy or maternity, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

If you have a disability that requires reasonable adjustments, please let us know; we will ensure that individuals with additional needs are provided reasonable adjustments to participate in the job application or interview process and to perform essential job functions.

We understand the value that diversity brings to our business and we are striving to create a working environment that is inclusive, psychologically and physically safe and ensures everyone can be heard and valued for their contributions. We are committed to making a consistent, top-down effort to be role models on what diversity, inclusion and belonging means in society.